Leeds Bradford Airport: Frequent flyer criticises 'dirty' terminal as images show rubbish-strewn scenes
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Danny Taylor, who frequently travels in and out of LBA, shared images and experiences from his regular travelling out of Yorkshire’s premier airport.
It comes just days after the airport was this week named as one of 11 in the country rated “very good” for accessibility by an annual report by the Civil Aviation Authority.
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Hide AdHowever, Mr Taylor shared a series of recent images showing rubbish strewn on the floor, ‘caution: wet floor’ warning signs dangling from chairs and bottles and glasses left on surfaces across the terminal.
He said: “I am a frequent flyer and sadly have to use Leeds Bradford Airport. It's an absolute disgrace of a dirty airport.
“The reflection for visitors is just eye opening. The staff are so rude and they rarely clean.”
Pictures taken on August 2, seen by the YEP, showed escalators out of action, areas blocked off and rubbish strewn across the floor at the airport.
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Hide AdLeeds Bradford Airport is currently working on a £100m expansion, which will see a 9,500 sq. mt., three storey extension to the existing terminal, alongside a significant refurbishment of the current building.
An LBA spokesperson said: “We thank all passengers for feedback and use this to continuously improve the airport. LBA is dedicated to delivering the best customer experience possible.
“This commitment to passenger experience has been seen in the implementation of latest generation C3 scanners at the airport and the longer term LBA:REGEN development, a £100m private investment to regenerate the existing terminal.”
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Hide AdLocated around seven miles northwest of Leeds city centre in Yeadon, LBA is the largest airport in Yorkshire.
Earlier this year, the airport introduced its new Leidos scanners, enabling passengers to travel through security without the need to remove items from their cabin baggage.
While 2023 saw the official opening of a new and improved check-in Hall A, which saw the installation of 14 self-service kiosks and hybrid self-service automated bag drops, as well as four self-service check-in e-gates.
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