This is how you can get a free taxi if your bus is late in Leeds

A Leeds initiative means you can get a free taxi if your last bus is late.

Customers can call a taxi and claim the cost back from the bus company if their last bus doesn't arrive within 20 minutes of the scheduled time.

This is how you can get a free taxi if your bus is late in Leeds through the Bus18 initiative.placeholder image
This is how you can get a free taxi if your bus is late in Leeds through the Bus18 initiative.

This applies to all three major bus companies that operate in Leeds - First, Arriva and Transdev.

However, people will need to make sure they ask the taxi driver for a receipt in order to claim it back and make sure they mention Bus18.

The Bus18 Initiative also promises that anyone who isn't happy with their bus journey can claim a free travel voucher.

Travellers have to contact the bus operator to ask for the free journey voucher by mentioning Bus18 and the voucher can then be used on a future date.

Bus18 Initiative is a partnership programme by the West Yorkshire Combined Authority and the Leeds City Region's main bus companies.

It aims to make buses easy to use; reduce emissions and improve customer satisfaction and passenger experience.

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