These are the worst GP surgeries in Leeds for getting through on the phone, according to their patients

By Rebecca Marano
Published 28th Feb 2019, 14:03 GMT
Updated 22nd Jul 2019, 18:11 GMT

Patients of GP surgeries were asked a series of questions on behalf of the NHS in March 2018 about how they rated the surgery where they were registered.

Among the GP Patient Survey satisfaction categories was 'ease of phone contact.' Respondents were asked ‘Generally, how easy is it to get through to someone at your GP practice on the phone?’ These are the Leeds surgeries ranked by the percentage of respondents to the NHS survey who were satisfied with the experience making phone contact at the respective GP surgeries. Click here to find out what the data means and see how the surgeries responded.

These are the worst GP surgeries in Leeds for getting through on the phone, according to their users.placeholder image
These are the worst GP surgeries in Leeds for getting through on the phone, according to their users.
38.1% of patients reported it was easy to get through to Robin Lane Medical Centre on the phone, according to the figures.placeholder image
38.1% of patients reported it was easy to get through to Robin Lane Medical Centre on the phone, according to the figures.
40.0% of patients reported it was easy to get through to theThe Fountain Medical Centre on the phone according to the figures.placeholder image
40.0% of patients reported it was easy to get through to theThe Fountain Medical Centre on the phone according to the figures.
40.9% of patients reported it was easy to get through to the Robin Lane Medical Centre on the phone, according to the figures.placeholder image
40.9% of patients reported it was easy to get through to the Robin Lane Medical Centre on the phone, according to the figures.
41.5% of patients reported it was easy to get through to the Arthington Medical Centre on the phone, according to the figures.placeholder image
41.5% of patients reported it was easy to get through to the Arthington Medical Centre on the phone, according to the figures.
41.7% of patients reported it was easy to get through to Manor Park Surgery on the phone, according to the figures.placeholder image
41.7% of patients reported it was easy to get through to Manor Park Surgery on the phone, according to the figures.
43.3% of patients reported it was easy to get through to Colton Mill Medical Centre on the phone, according to the figures.placeholder image
43.3% of patients reported it was easy to get through to Colton Mill Medical Centre on the phone, according to the figures.
Related topics:PatientsNHSGP surgeriesLeeds
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