Daniel Sloss at Leeds Town Hall: Statement after hundreds get email to confirm comedy show - despite not booking
Leeds Town Hall has issued a statement after hundreds of people received an email confirming a comedy show, despite not booking.
The email was sent out to people on Thursday, May 27 at around 6pm.
It confirmed booking to the Daniel Sloss comedy gig at the venue the following evening.
It read: "We are delighted to welcome you to Daniel Sloss: HUBRIS on Friday 28 May, 6pm. A range of COVID-secure measures are in place within our venue, to find out more about these measures please read on or visit the coronavirus information page on our website."
People took to social media to express their confusion.
One Twitter user said: "Seems I'm not the only person who got an unexpected email from Leeds Town Hall inviting me to a Daniel Sloss show for no reason. What's going on?"
Another added: "The last time I purchased tickets for Leeds Town Hall or a council event was over eight years ago!"
However, in an email sent out by Leeds Town Hall, it confirmed that it was simply a booking system error.
It reassured residents that no personal data was compromised.
Communications Manager, Shona Galletly, said: "
"Please accept our sincere apologies if you have received an email from us this afternoon regarding Daniel Sloss at Leeds Town Hall.
"The booking system has generated this email in error and no personal data has been compromised as the email system is part of the booking system.
"We would also like to clarify that no payment has been taken as a result of this system error.
"We are now investigating the cause of this error with our booking system provider."