The most helpful GP reception teams in Leeds have been named by new figures.
For many patients who find themselves unwell, the GP surgery is the first place they go. Often described as the “front door” of the NHS, it offers diagnosis, treatment and onward referrals to specialists.
The experience you have with your GP reception team can make a big difference, and patients in Leeds have had their say in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England. More than 650,000 patients in England completed the 2026 survey, which was carried out between January and April this year.
The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (44%) or ‘fairly helpful’ (41%).
Here we reveal the surgeries in Leeds where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.
13. The Family Doctors - Whitkirk
There were 276 survey forms sent out to patients at The Family Doctors, and the response rate was 38%. 57% of patients said the reception team was ‘very helpful’, while 40% said they found the team ‘fairly helpful’. | Google
14. Shakespeare Medical Practice
There were 802 survey forms sent out to patients at Shakespeare Medical Practice, and the response rate was 11%. 57% of patients said the reception team was ‘very helpful’, while 28% said they found the team ‘fairly helpful’. | Google
15. Westgate Surgery
There were 401 survey forms sent out to patients at Westgate Surgery, and the response rate was 34%. 56% of patients said the reception team was ‘very helpful’, while 31% said they found the team ‘fairly helpful’. | Google