Wetherby Moto service station named in top five best in Britain

A service station in Leeds has been named as one of the top five service areas in Britain.

Saturday, 3rd April 2021, 4:45 pm
Stock photo of A1 in Leeds.

The Moto service station at junction 46 on the A1M in Wetherby has been identified as the fifth best in Britain

It received an overall customer score of 61 per cent.

Norton Canes on the M6 Toll in Staffordshire came in a close fourth with 65 per cent, Cairn Lodge in Lanark in third place with 69 per cent and Tebay services on the M6 in Cumbria in second place with 83 per cent.

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The best Moto service station has been revealed to be Gloucester, an hour's drive up the M5, with an 86 per cent overall customer score and scoring four out of five for all categories.

One visitor said it was “as far from a typical motorway stop as you can imagine”, with customers praising its “fabulous” farm shop selling home-cooked meals and local produce.

At the other end of the ranking, a service area on a key tourist route has been named the worst in Britain.

Bridgwater services on the M5 in Somerset was awarded just one star out of five for all categories analysed by consumer group Which?, including cleanliness, range of facilities and prices.

The Moto-owned site received an overall customer score of just 32 per cent.

Recent visitors described the venue as “dirty” and “depressing”, and others complained of a urine smell and toilet paper strewn on the floor.

Another claimed it “should be demolished”.

Bridgwater’s location means it is often used by tourists heading to and from Cornwall and Devon.

The other service areas in the bottom five customer ratings were Keele and Sandbach, each with a score of 42 per cent, Newport Pagnell with 41 per cent and Gordano with 40 per cent.

The findings were based on around 5,600 experiences by 2,700 consumers at 68 motorway service areas.

Rory Boland, editor of magazine Which? Travel, said: “The results of our survey show that it pays to plan ahead to avoid some of the UK’s worst motorway services.

“It could be the difference between a home-cooked meal in peaceful surroundings, or crowded queues in downright dirty facilities.

“Whether you’re zipping down the M5 towards the beaches on the south-west coast, or up the M6 towards the Scottish border, make sure your journey isn’t spoiled by a stop at a shoddy service station.”