Leeds City Council '˜has no trace' of invoices claimed by suppliers

Leeds council bosses have admitted huge resources are potentially being wasted investigating invoices from suppliers that have no visible paper trail or record.
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Concerns were raised by an internal Leeds council watchdog as it considered a progress report on efforts to “improve how we work and save money” and wide ranging plans to get the council spending taxpayers’ cash more “wisely”.

The strategy and resources scrutiny panel heard that the council’s business support centre is labouring under a mountain of paper and red tape. The team processes around 250,000 invoices per year, something that requires the equivalent of 12 full-time staff.

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A report to the cross party panel said: “We receive a large number of invoices that require special additional processing.

“Some of these ‘query’ invoices are received where we have no record of making an order. We must then spend officer time investigating what has happened before we can make payment.”

Conservative councillor Dan Cohen slammed the council’s internal processes and its failure to engage with digital invoicing. “If this was November 2000 it would be fantastic,” he said of new efforts to streamline services. “

“But we are 15 years behind the curve.

“This notion of invoices without a number...This is not rocket science, it’s absolutely basic.”

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He added that although any untoward activity “I am sure is something that would never happen - without the proper controls it could”.

Councillor Neil Buckley urged department bosses to “be a little firmer” on suppliers instead of wasting council officer time and resource.

Leeds City Council’s deputy chief executive Doug Meeson admitted there were “difficulties”, partly fuelled by concerns among some colleagues that the authority had “underinvested in ICT”.

He added: “I fully accept that there is too much paper. Getting a better grip on that would be a part of how we move forward.”

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Responding to suggestions that the council should introduce a stricter, hardline policy of no invoice being paid without an order number being presented , have said he was “more e than happy” to get support implementing a “no order, no pay” police.

However he brushed off suggestions of fraudulent activity.

“Don’t want you to think they are not legitimate,” he told the panel./

“The Vast majority are proper invoices are for goods that have been supplied to the council.

“Invoices come in centrally, they raise a retrospective order. We are not just spending money without knowing that the goods and services have been supplied.”