We were invited to see 'the new normal' at a Leeds General Infirmary's near deserted outpatients department

Calm, curated and confident.
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Probably not words you would expect to use in a description of any hospital right now but as the Yorkshire Evening Post was granted exclusive access to an outpatients department at one of the busiest hospitals in the country - this is what we found.

Outside the entrance to The Jubilee Wing at Leeds General Infirmary was the flurry of people coming and going you would imagine. I had been told to bring a mask or face covering for my visit to the cardio and neuro outpatients department and was quickly aware of how many people were wearing them as if it was normal and from nurses to clerical staff they were being worn as if they had forever been standard uniform requirements.

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A lovely volunteer was sat at the entrance with masks for those enter the wing and hand sanitiser while people continued to go about their business, popping to the hospital shop or Costa Coffee.

Calm: The cardio and neuro outpatients department at Leeds General Infirmary.Calm: The cardio and neuro outpatients department at Leeds General Infirmary.
Calm: The cardio and neuro outpatients department at Leeds General Infirmary.

On the department floor, it was almost eerily quiet with more staff than patients which again surprised me given the current situation. It now works in a one way flow and what really stood out were the yellow social distance markers and tape which almost scream at you in what is otherwise a strangely serene place.

Usually, I am told, there would be 500 people a day coming through this waiting room for appointments and check ups - now there are tops of 30. As with any 'going back to' situation there is that where do I stand, how do I approach people kind of uncertainty but in this department they could not be any more certain about how they go about day to day patient care, and that phrase is mentioned repeatedly, in this new normal.

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