Q&A: Bus boss on Leeds First services in our city

First West Yorkshire managing director Paul Matthews answers our questions about Leeds' bus network.
First West Yorkshire managing director Paul Matthews answers our questions about Leeds' bus network.

As our transport series continues, First West Yorkshire managing director Paul Matthews answer questions about the bus services provided by Leeds' biggest operator.

We quizzed him about all kinds of issues that can leave passengers frustrated, from ticketing and the First Leeds app to live departure information and congestion.