Shock dossier of complaints by Leeds prison inmates

HMP Leeds
HMP Leeds
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Inmates at a Leeds prison made more than 3,260 written complaints last year, the YEP can reveal.

Prisoners at HMP Leeds, in Armley, penned thousands of complaints between the start of January and end of December last year.

Their complaints include concerns about the condition of their cells, wages, food and even their mugs.

Figures obtained by the YEP show 3,269 written complaints were made by inmates under the established requests and complaints procedures in the space of just one year.

Records obtained by the YEP, which are dated from October to December, reveal prisoners at HMP Leeds complained 115 times about health care at the facility which can house 1,212 inmates.

A further 35 complaints were lodged between October and December about visits at the Category B men’s prison in west Leeds.

Inmates made a further 21 complaints about mail, 28 complaints about wages and raised issues about their food on 25 occasions in the last three months of 2013.

Other issues include concerns over PIN phone numbers, the library, the gym and newspapers and magazines at the jail.

Some complaints made by inmates were also listed as “confidential access” which means prisoners can send their complaints in a sealed envelope regarding matters deemed as “serious” or “sensitive”.

A Prison Service spokeswoman said the figures show the number of complaints made to the prison - but not the number of complaints that were upheld.

She also said that if a prisoner makes the same complaint several times each one is classed as a separate complaint.

A spokeswoman added: “Independent inspectors recently described HMP Leeds as a safe prison with decent conditions, and described the relationships between prisoners and staff as some of the best they had seen.

“Any concerns or complaints raised by prisoners are dealt with by prison staff and addressed appropriately.”

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