Not just any employee! Linda celebrates 40 years of M&S service with a smile

Linda Barrott and daughter Helen Carter.
Linda Barrott and daughter Helen Carter.
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She started working at Marks & Spencer back in 1976 and has been a cut above ever since.

Linda Barrott, 63, began her career with M&S as one of the hairdressers who used to be based in its branch on Briggate in Leeds city centre.

Linda later moved into the store’s food department and today works as a barista in its café.

Now, with 40 years at M&S to her name, she has been recognised for her loyal service to the retailer.

Linda, from Burley, was among 63 long-serving staff from across the UK invited to an exclusive champagne reception in London as a ‘thank you’ from the firm.

She said: “I have thoroughly enjoyed all my different roles at M&S.

“When I started as an M&S hairdresser 40 years ago things were very different, but good customer service hasn’t changed at all.

“My favourite part about working at M&S is meeting all the different people who come into the store and the café.

“It’s such a pleasure to meet new customers for the first time and speak with those regulars I see every week.

“Every day is a different day and there are always opportunities when I can go the extra mile for a customer.”

Linda added: “We really have a great team in Leeds. Everyone is really friendly and it has been a pleasure to work with so many dedicated people over my 40 years.

“The team has worked hard to support a number of different charities and by working at M&S I have been able to get involved with fundraising for Marie Curie, which was recently my store’s charity of the year.

“Marie Curie is very close to my heart as my husband previously had cancer.

“He has since recovered, but the experience of fundraising alongside my M&S colleagues for such a personal cause was unforgettable and a highlight of my career.”

Linda attended the champagne reception with her daughter, Helen Carter.