Leeds residents get bogus phone call warning

Coun James Lewis.
Coun James Lewis.
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Residents in Leeds were today warned to stay on their guard following reports that bogus telephone callers have been posing as city council officers.

The callers state they are ringing regarding an accident claim and ask their target for specific personal details.

In some cases, they also say they are getting in touch after being contacted by the NHS.

Leeds City Council today said staff from its insurance team would not normally request personal information relating to an accident claim over the phone.

Council bosses also stressed that “under no circumstances” would they ring on behalf of another organisation such as the NHS to ask for additional details about a claim.

Coun James Lewis, the council’s executive member for resources and strategy, said: “I am very concerned to hear cases where members of the public have received phone calls from individuals purporting to be from Leeds City Council, attempting to obtain personal information with regards to an accident claim they have never previously raised.

“It would not be normal practice for council officers to call residents unexpectedly requesting personal details over the phone.

“Officers would only be expected to conduct these discussions on the phone in response to an initial approach from a member of the public.”

People receiving suspected bogus official phone calls are advised to ring the Action Fraud Line on 0300 123 2040 or West Yorkshire Police via the force’s 101 number.

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