An employee based in a Leeds city centre office has been accused of deliberately soaking three homeless people with water.
It was claimed on Facebook that a member of staff at Direct Line House on the Headrow poured water onto the pavement towards the sleeping men.
The insurance firm has now confirmed it is investigating the incident and has issued an apology to the group.
They have also replaced their wet bedding, and made a further donation of clothing and food.
A student described the behaviour as 'inhuman' on a Facebook post after witnessing it. However, other onlookers said that the person had been attempting to wash away urine from a doorway.
A Direct Line statement read:
''We are aware of an incident outside one of our buildings in Leeds and are currently investigating this. Meanwhile, we have spoken to the individuals concerned and have apologised for any distress caused whilst we gain some clarity on the events that took place.
"However, our primary concern is for their wellbeing and we have replaced the possessions that may have got wet, and provided them with additional warm clothing and food.''