A DAUGHTER has criticised a housing care provider after claiming elderly residents suffered a “nightmare” two months during a renovation project at a north Leeds sheltered housing complex.
Jane Dyer said the Anchor Housing scheme to replace bathrooms in more than 20 flats at the Muir Court complex off St Michael’s Road, Headingley, was scheduled to last two weeks in each flat, but took two months
Mrs Dyer said shelves were ripped off the wall in the walk in wardrobe at her 87-year-old mother Barbara Curry’s flat after she moved out while work took place.
She said clothes were thrown on a bed, furniture was used as a workbench to saw wood on and sawdust was left in the flat.
Mrs Dyer, 61, “It was a nightmare from start to finish and caused residents and awful lot of stress. Nothing was done on schedule. People were told two weeks, but there was two months of noise and disruption. They didn’t seem to clean up the mess.” Mrs Dyer said her mother died in hospital on March 21.
Anchor district manager Jane Gibson, said: “We apologise to Mrs Dyer’s family for any upset this matter has caused.
“We are conducting a thorough investigation into this incident and the location manager has been in close contact with Mrs Dyer. We have arranged a meeting with Mrs Dyer’s family, along with the building contractors, to apologise in person. We held a meeting on 21 March with the tenants who have faced delays as well as the contractors so these issues are resolved quickly.”