Leeds medical centre ‘must improve’

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A GP practice has been told to improve by a health watchdog after an inspection found issues with staffing levels.

Shadwell Medical Centre, in Shadwell Lane, north Leeds, was given a rating by the Care Quality Commission (CQC) as ‘requires improvement’ after an inspection earlier this year.

Two years ago, three out of the four doctors practicing there left at the same time, with only managing partner Dr Ian Bargh staying on.

Inspectors from the CQC visited in March and their report found improvements were needed in four out of five areas, including whether services were safe, effective and caring.

Their report identified “concerns regarding staffing levels within the practice and how these were managed”, saying that at the time of the inspection, a GP partner, a salaried GP and two long-term locums were working there.

Comments from patients were mixed but results from the national GP patient survey showed the practice was “significantly below average” for its satisfaction scores on consultations with GPs and nurses.

The report says inspectors were told the poor results could be associated with three partners leaving and “subsequent staffing issues as a result”.

The practice said it was tackling the issues and apologised to patients.

A statement from Shadwell Medical Centre said: “We are working with our partner NHS organisations to ensure that we are fully compliant and we expect to have met the CQC’s recommendations by September 30.

“We apologise for any worry or distress this news may cause and can confirm that we are committed to providing GP services which are of the highest possible standards for patients.”