Transport bosses have approved funding for a new project to upgrade bus and train websites and travel information boards across the region.
West Yorkshire Combined Authority’s (WYCA) Transport Committee said it will replace and improve its Yournextbus departure information service.
The service gives commuters real-time information, online or by text, about departure times of buses from more than 34,000 bus stops across West, North and South Yorkshire.
Coun Eric Firth, deputy chairmain of WYCA’s Transport Committee, said: “Research tells us that up-to-date and reliable travel information encourages people to use buses and trains because it gives them more confidence in the public transport network.
“We already score highly on passenger information in market research but it is important that we continue to make improvements in response to that feedback as well as keeping abreast of technological developments that enable us to provide an even better service.”
The Yournextbus service responds to around 2.5 million requests for information from passengers each month.
WYCA said it also plans to improve the Wymetro.com website, to make it more accessible for mobile users.
The website delivered 27 million pages of information to passengers last year, and around 60 per cent were via its mobile site using phones or tablets.
WYCA is now urging bus operators to introduce on-board next stop information, for passengers with impaired sight or hearing.
It has also received funding from a successful joint £1.75m bid to Innovate UK, to work on its Smarter Travel Solution project. The project aims to give passengers access to an online, map-based, journey planner with real-time travel information.
It will also provide the option to book and pay for tickets, and provide feedback on the journey.
A RANGE OF TRAVEL IMPROVEMENTS
Transport chiefs from West Yorkshire Combined Authority (WYCA) approved a project to upgrade travel information across the region.
The improvements include:
The Yournextbus departure information service, which provides real-time information, online or by text, about buses from more than 34,000 bus stops across Yorkshire.
The Wymetro.com travel website, which is to be adapted to become more accessible for mobile users.
A new Smarter Travel Solution project, to give passengers an online, map-based journey planner with real-time information.