Featherstone care home closes after report

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The owner of a care home near Pontefract says she has closed her business after the latest damning report by industry watchdog the Care Quality Commission.

Jackie Mitchell told the YEP she has now closed The Coppice in Featherstone after it was rated as inadequate for the second time in a row.

The CQC’s latest inspection placed the home in special measures after it failed to make improvements recommended in a previous report. The home catered for up to three patients in the owner’s own bungalow but was found by CQC inspectors to be failing to adequately protect them from abuse and harm.

Inspectors said the provider also failed to demonstrate kindness or compassion, noting records showed no evidence of residents being offered the chance to leave rooms.

Faeces was found on pillow cases and sheets and dried food and spillages on walls and furniture yet a member of staff questioned did not know whose responsibility it was to clean.

The CQC found the home was inadequately staffed – with just the owner and a part-time volunteer – despite care plans stating two members of staff were needed for help in moving. Mrs Mitchell, who said she has now retired, said the “ridiculous” regulations inspected by the CQC were “not applicable” to her care home. She said: “It’s a home where people have lived as part of the family and grown with my grandchildren. Because of the way I have been treated by the CQC I have decided to close.”

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