Bosses of an “inadequate” Leeds hospital for women with mental health issues have been slammed by Leeds councillors.
Waterloo Manor Independent Hospital, in Garforth, was heavily criticised in an inspection report by health watchdog the Care Quality Commission (CQC) last month and branded inadequate in all five criteria.
Councillors from Leeds City Council’s health scrutiny board quizzed representatives from NHS England, the council’s adult social care team and private hospital provider InMind on how its failings had “fallen through the cracks” this week.
The damning report followed a February inspection that highlighted poor care planning, potential risks from fixtures that could be used for self harm and dirty, poorly laid out wards.
Board member Coun Eileen Taylor, who works as a mental health nurse, described the report as “horrible”. She said: “This can’t go on in the 21st Century, these mental health patients are human beings.”
CQC inspectors were also told there were 56 “serious untoward” incidents at the hospital in the 12 months to January this year. Eight related to incidents of self harm and 24 to patient on patient abuse. The hospital was issued four warning notices urging its owners to take action after the inspection.
Scrutiny board member Coun Sandy Lay (Lib Dem, Otley and Yeadon) slammed an “abject failure of leadership” from the council’s adult social care team, NHS England and InMind after safeguarding concerns were first noted in March 2014.
He said: “We have all said the CQC has been more rigorous and vigorous and I would have thought the point of leadership is to see these things on the horizon.”
Ged McCann, from NHS England which commissions 33 of the hospital’s 56 beds, said the CQC report results came as a “surprise”, adding that the CQC now rates the hospital as good.
Albert Chelliah, group operations director at InMind, said a “robust action plan” is now in place. He added: “I’m very satisfied that the hospital is safe, we have got a good cross-section of staff and of the senior management team, a lot left of their own volition and we’ve got a new team in place.”