Leeds-based Callcredit has appointed Steve Humm as its new chief operating officer.
Mr Humm joins the credit referencing agency from Hull’s KCOM, where he was chief information officer.
A spokesperson for the firm, the second largest of its kind in the country, hailed Mr Humm’s extensive experience in the private sector and a track record of delivering major transformational change across a number of industries including telecoms, financial services, banking, leisure and multi-channel retail.
A spokesperson said: “Mr Humm will work closely with Callcredit’s chief executive, Mike Gordon and the executive team to support the implementation of the group’s growth strategy and value creation plan.
“He will also be responsible for ensuring the group continues to deliver high levels of customer service as it maintains its rapid growth, while ensuring and improving Callcredit’s leading edge operational architecture and technology.”
Mr Gordon said: “We are delighted to announce the appointment of someone of Steve’s calibre to further strengthen Callcredit’s senior management team.
“Steve combines a strong business and industry understanding with a real commercial approach and his experience will be invaluable as we continue to drive growth.”
Mr Humm said: “Having met a number of the executive team and people from the operational team I was struck by the ambition, sense of purpose and how easy it was to get on with them all. I am really excited to be joining such a forward thinking and ambitious business.
“I can’t wait to get started and contribute to the ongoing success of the business.”
The Callcredit Information Group specialises in database marketing solutions, credit referencing and software, analytics and fraud, and is an expert in managing consumer data for businesses across every sector.
Founded in 2000, the company mploys approximately 1,000 professionals across Leeds, Kent, London, Stockport, Bath and Warrington and also has offices in Japan, China, Dubai and Lithuania and agents working across international markets.
In 2014 Callcredit was acquired by private equity business, GTCR.