iPhone screen repair: Apple to allow independent shops to carry fix smashed phones

It will soon be cheaper and easier to get your iPhone fixed.
It will soon be cheaper and easier to get your iPhone fixed.
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A cracked iPhone screen is an all-too-common occurrence, and getting it fixed can be expensive.

Finding a place to get it fixed is not always easy, either, as Apple has always been reasonably strict on who is able to repair their products.

Independent shops who want to repair Apple products have to pay high prices to become authorised to repair with official parts, and have often complained about being priced out of the market.

This is all about to change, though, as Apple is relaxing its rules on fixing iPhones and making the process cheaper and easier.

More independents will be able to fix your phone

Today (30 Aug) Apple announced that it is going to start selling parts, tools and repair guides to independent shops so they can fix broken iPhones.

It is a U-turn for the tech giant, which has lobbied against ‘right-to-repair’ laws being introduced in states in the US which would make it easier for non-authorised shops to fix Apple products. They previously claimed that their authorisation rules were necessary to maintain a high standard of service.

The decision has been made with the aim of easing demand on Apple and its partners, which are faced with fixing millions of cracked screens and fried charging ports.

Prices could be undercut

But the freedom it gives independent retailers to undercut Apple and offer the repairs at cheaper prices that they can set themselves could lead to a boom for these smaller businesses.

Independent repair shops will be offered official parts for out-of-warranty repairs at the same price offered to authorized service providers. They will be required to send back broken parts to Apple to be refurbished or recycled.

The high volume purchases of parts and products required of independent retailers to become authorised to repair Apple products previously made many unable to offer the service.

Making it easier and cheaper to repair old iPhones is also thought to increase the chances of people handing the products down to family and friends when they buy a newer one, therefore increasing the number of people who use Apple products.

The new rules will initially be rolled out in America, and the rest of the world will follow.