Leeds physiotherapists launch phone service for patients and NHS staff

A physiotherapy company in Leeds has launched a phone service in response to the coronavirus outbreak so it can continue to help patients - including many who work in the NHS.

Tuesday, 7th April 2020, 5:00 pm

Physio Med will now be able to reach patients through its new 'Telehealth' service after having to close its clinics on Gelderd Road and Guiseley due to the Covid-19 crisis.

Anyone suffering with an injury or musculoskeletal problem, such as back pain, can now access a physiotherapist over the phone, to receive help without leaving the house or putting any additional strain on the NHS.

The company also works with several NHS Trusts and the new Telehealth service is available to their NHS staff including those on the frontline, as they come under immense pressure during the pandemic.

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Physio Med's new Telehealth service, to continue to help patients during the coronavirus outbreak.

Mark Fletcher, clinical director at Physio Med, said: “Our new Telehealth service is transformative for anyone suffering with an injury or MSD, as they are currently unable to visit a physiotherapist and are being advised against visiting their GPs or local hospitals.

“By providing access to our senior physiotherapists, patients can receive the support and reassurance they need without putting additional strain on the NHS.

"Our national business clients, including the Sheffield Health and Social Care NHS Foundation Trust, are already switching to this service, so the frontline heroes who are working under intense pressure looking after patients suffering from the COVID-19 virus will be able to access the support they need as well."

Anyone patients can contact Physio Med by phone or email and they will then be contacted by one of Physio Med’s senior physiotherapists for a 30-minute initial assessment.

Physio Med on Gelderd Road. Picture: Google street view

The patient is then advised on the best way to self-manage the condition through a bespoke exercise programme which can be explained over the phone or through video exercise files via a computer, smartphone or tablet.

Visit https://www.physiomed.co.uk for more information.