Bereaved son praises Leeds medics who went 'above and beyond' in mother's final days

The son of an NHS office worker who died after testing positive for coronavirus has praised staff at St James's Hospital who went "above any beyond" to look after her.

Monday, 20th April 2020, 6:23 pm

Liz Shale, a grandmother-of-eight, died on April 9, having spent just over a week in hospital without her relatives by her bedside due to coronavirus restrictions.

The 61-year-old worked as an administration manager in palliative care at Bradford District Care NHS Foundation Trust.

She became ill and collapsed at home before being rushed to St James's Hospital and put on a ventilator, her son Jason said.

Sign up to our daily newsletter

The i newsletter cut through the noise

Liz Shale, a grandmother-of-eight, died on April 9 (Photo: PA Wire)

Staff did their utmost to ensure the family was kept informed of her condition, he said, and he paid tribute to the "creative" ways in which nurses at St James's tried to ease the added pain brought on by the enforced distance.

He said: "Normally, if someone was on a ventilator or in intensive care you would stay with them, you would see them, but we kind of lost all that the day she went into hospital.

"To anyone that ends up in our predicament, they have to trust that the nurses are doing the best they can. They genuinely went above and beyond in giving us all the information and I think they're trying their best."

He said that despite concerns around PPE shortages, healthcare staff "still turn up to work and they still go out of their way to do the best they can".

Mr Shale, who works as a mental health nurse in private healthcare, added that amid fears that medics might have for themselves, they are still dedicated to providing the best care they can.

The nurses caring for his mother had offered to let the family see into her room by videolink, and asked if there were any words they would like to be said before she died.

"They're still polite, they're still engaging," said Mr Shale. "They still try their best and they are going above and beyond and I think it's the little things like offering Facetime from their own mobile phone. They're coming up with creative ways.

"If you wanted a doctor they got a doctor, if you wanted a consultant they got a consultant to phone you. So they really did try their best to make sure they covered absolutely everything."

Mr Shale paid tribute to his mother who he described as "bubbly" and someone who cared about others.

Editor’s note:

First and foremost - and rarely have I written down these words with more sincerity - I hope this finds you well.

Almost certainly you are here because you value the quality and the integrity of the journalism produced by The Yorkshire Post’s journalists - almost all of which live alongside you in Yorkshire, spending the wages they earn with Yorkshire businesses - who last year took this title to the industry watchdog’s Most Trusted Newspaper in Britain accolade.

And that is why I must make an urgent request of you: as advertising revenue declines, your support becomes evermore crucial to the maintenance of the journalistic standards expected of The Yorkshire Post. If you can, safely, please buy a paper or take up a subscription. We want to continue to make you proud of Yorkshire’s National Newspaper but we are going to need your help.

Postal subscription copies can be ordered by calling 0330 4030066 or by emailing [email protected]. Vouchers, to be exchanged at retail sales outlets - our newsagents need you, too - can be subscribed to by contacting subscriptions on 0330 1235950 or by visiting where you should select The Yorkshire Post from the list of titles available.

If you want to help right now, download our tablet app from the App / Play Stores. Every contribution you make helps to provide this county with the best regional journalism in the country.

Sincerely. Thank you.

James Mitchinson