Morrisons has introduced 'Speedy Shopping' to its stores in Leeds and this is how it'll work
The new system is designed to ensure customers wanting to shop for a small basket of essentials will queue for less time outside of the store and checkout quicker once inside.
A new separate Speedy Shopping lane will be introduced outside of Morrisons stores. Three Speedy Shopping customers will be invited in for every 'Big Shop' trolley shopper.
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Hide AdSignage and Morrisons marshals will help customers choose a Speedy Shopping or Big Shop queue.
Speedy shopping customers will be able to pick up a shopping basket at the entrance and Big Shop customers will pick up a shopping trolley.
Inside Morrisons stores there will be dedicated Speedy Shopper checkouts - both staff-operated and self-scan.
To increase the speed of payments for basket customers, more self-scan tills will be turned into ‘card only’.
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Hide AdInstore marshals will help guide customers to the appropriate queues and minimise queueing where possible, the Bradford-based supermarket said.
David Potts, chief executive of Morrisons, said: “It’s fair that customers doing smaller shopping trips should queue for less time too.
"Speedy Shopping will ensure that Morrisons stores will be more convenient for customers wanting a small basket of items."
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