Leeds' Jet2 voted best airline during coronavirus on Martin Lewis' Money Saving Expert website

The airline and package holiday company was ranked the best in a survey released by Martin Lewis' website Money Saving Expert (MSE).

More than 27,000 travel customers responded to MSE’s ‘coronavirus travel survey’, which asked for their rating, feedback and experiences dealing with 81 airlines and travel firms due to problems arising from coronavirus.

Companies were then ranked by subtracting the percentage who had a poor experience from those who had a great experience with the company.

Tour operator Jet2holidays had a positive score of +54, the highest ranked tour operator in the list and the fourth highest company overall.

Airline Jet2.com was ranked as the best airline, with a score of +47 which put it fifth overall.

Steve Heapy, CEO of Jet2.com and Jet2holidays said: “We understand that these unprecedented events have had a huge impact on our customers, and we would like to thank them for their loyalty, understanding and patience.

"Our award-winning teams are working around the clock to help and look after customers, and this feedback from MSE is richly deserved for all that hard work.

"As well as looking after customers when times are good, it’s important to look after customers when times are difficult, and we are proud to be doing that. We know people remember things like this, and we cannot wait to be flying customers away on their well-deserved holidays again.”

For the full list and survey results visit www.moneysavingexpert.comA message from the Editor:

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