How Asda is getting its customers to shop safely and observe social distancing

The Leeds-based retailer said it has made limiting the spread of the virus its key priority and has made a raft of changes to its operations, including markers on the floor to help customers keep their distance, directional barriers, additional signage and announcements.

As well as limiting the number of customers it lets in, there will be additional colleagues at the front of store to greet customers and maintain safe numbers inside, with hand sanitiser available for customers to use when entering and departing.

Elsewhere customers are being asked to touch only what they purchase and that they use cashless payment methods wherever possible.

To help keep colleagues safe, Asda will be installing Perspex screens at its checkouts, pharmacies and service desks to help minimise contact and closing every other ‘Scan and Go’ checkout to help maintain distance.

Speaking of the measures being undertaken, CEO and President Roger Burnley said: “It has never been more important for us to work together to keep our distance. I want you to know that everyone at Asda is working tirelessly to make sure you have the essentials your family needs and that you can shop in our stores safely if you need to visit us.

“We’re working hard to protect you and our colleagues – please help us to do so by following the guidelines in place. My colleagues in our stores are working under incredible pressure to serve you – and I am hugely grateful to them for their efforts. Please be kind to them when you visit us - we’re all in this together.”