The group behind Southern Railway has warned over profits and apologised to passengers after “lengthy and significant” strike action left half-year earnings at its rail arm tumbling by 35%.
Go-Ahead, which runs the Southern service through its Govia Thameslink Railway (GTR) business, said full-year profits would be lower than expected at its rail and bus divisions after a tough first half, which saw underlying operating profits for its rail arm plunge to £26.9 million.
The group has been blighted by industrial action at Southern after proposing plans relating to staffing on its trains.
It said: “We apologise to our passengers who have faced months of severe disruption and inconvenience.
“Our primary aim is to improve the service for passengers and we remain in discussions with trade unions with the aim of reaching a full resolution of these ongoing issues so that we can deliver services our customers can rely on.”