We’re listening – that was the message today from bus firm First ahead of a timetables shake-up in Leeds.
The company is making changes to the schedules of a string of services in the city from this weekend, April 25 and 26.
First says the new timetables are designed to improve the reliability and simplicity of its local operations.
And it is also stressing that the changes reflect suggestions raised in feedback from passengers.
Key measures that are being flagged up by First include:
* A new number 88 (Bramley-Rodley-Farsley-Owlcotes Centre) that will operate hourly at peak times Monday to Friday on a six-month trial basis;
* Schedule changes designed to improve the reliability of the number 1 (Beeston-Holt Park), 6 (Holt Park), 28 (Leeds Dock-Adel), 97 (Guiseley) and X84 (Skipton) services;
* Extra Sunday journeys on the number X99 (Wetherby);
* Service numbers 64 (Middleton-Aberford) and 74 (Middleton-Gildersome) to follow a quicker route through the city centre.
Paul Turner, head of commercial for First West Yorkshire, said: “We value what people tell us and feedback from our customers is always welcome to ensure that we can improve the delivery of our services.
“These changes to services .... show we are listening. We remain committed to improving the customer experience on our buses which will help continue passenger growth.”
The changes to First’s timetables are part of a wider shake-up of schedules involving other bus operators in West Yorkshire from this weekend.
For full details, visit www.wymetro.com or ring MetroLine on 0113 245 7676.