staff at a Leeds care home admitted a patient, gave them supper and put them to bed, only to discover that they should have been admitted to a different care home nearby.
Workers at Seacroft Grange Care Village also failed to manage medicines safely – over administering morphine on several occasions, according to a report published by the Care Quality Commission (CQC).
The health regulator carried out an unannounced inspection after concerns were raised that essential standards of quality and safety were not being met.
It condemned the home – which provides residential, rehabilitation and nursing care for up to 95 adults – for failing to keep residents safe and failing to provide treatment that met their needs. The report states: “People were not protected against the risks associated with medicines because the provider did not have appropriate arrangements in place.”
It adds: “We observed members of nursing staff ignoring the call bells and continuing with their paperwork”.
The CQC issued the home with two warning notices.
However it did meet required standards of staffing and meeting nutritional needs.
Kim Malcolm, operations director at the home – run by Springfield Healthcare (The Grange) Ltd, said: “We take the report and recommendations of the CQC very seriously and are disappointed that concerns have been highlighted during this inspection which indicate that we have failed to deliver care to our normally high standards.”
She said immediate action was taken and “improvements have been made”.
She said a recent inspection by Leeds City Council had been “positive” about their services.