Frustration is mounting among commuters in Pudsey after changes to bus timetables caused disruption to their journeys.
During a packed public meeting at Cafe Lux, residents who travel to Leeds city centre said buses have not been arriving on time and their trips have taken longer.
Coun Josephine Jarosz (Lab, Pudsey) organised the recent meeting – the second since July when amendments were brought in.
Speaking afterwards, she said: “We’re not asking for the world – we’re just asking for a reliable, consistent bus service. And this is what we’re not getting.”
The limited stop X14 journeys were largely replaced by the new 14 service, taking it around the Bramley area.
Helen Cowing, 35, gets the 6.10am bus from Fartown for a 6.45am start at her Direct Line job on The Headrow. “It’s just a nightmare,” she said. “What should be a maximum 20 minute journey is not getting me into town until 6.50am.
“They seem to think we’re working a nine-to-five environment. I start work early so I can pick up my kids from school.”
Paul Turner, head of commercial for bus company First in West Yorkshire, said that X14 journeys were not well-used, so the new service was introduced to improve links with the Stanningley Road and Bramley area.
He added: “As a result of recent feedback another morning X14 commuter journey will be introduced at the end of October.
“In total the overall number of journeys between Pudsey and Leeds has actually increased.”
Residents also said the 11 and 4 services had been affected.
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