A rookie train conductor who stepped in to save the life of a colleague who had a heart attack at the controls has been nominated for a brace of awards.
Robert Denison, 20, from Leeds, who works at the York depot for First TransPennine Express, was faced with a true test of character last year, when he found his driver unconscious at the controls of the train en route from Scarborough to York, having suffered a heart attack.
Quick-thinking Robert not only secured the train and tended to his colleague, but also ensured his passengers were well informed and reassured throughout the incident.
The driver went on to make a full recovery.
The heroic conductor has now been nominated for the Outstanding Personal Contribution award at the National Rail Awards, as well as the Frontline Employee of the Year award at the National Transport Awards.
Robert’s manager Stephen O’Doherty said: “Robert is a first-class conductor, who does a fantastic job every day.
“It’s clear in my mind that his fast response and clear thinking in a highly stressful situation – and in his first year on the job – saved the driver’s life that day.
“I’m extremely proud of him, and delighted to have him on my team.”
First TransPennine Express was flooded with letters of praise for Robert after the incident, receiving a record 26 separate letters from passengers who were onboard the train.
One passenger said: “I was in the front carriage so was aware of what happened.
“No one could have handled it better”.
Another impressed traveller added: “He showed maturity and should be highly commended”.
It’s not the first time Robert has gone beyond the call of duty.
He was named Gem of the Year for 2012 at the FTPE Customer Excellence Awards.
He will go to the National Rail Awards at The Grosvenor House hotel, London next month.