Watchdog finds care acceptable at Leeds General Hospital

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An NHS watchdog has given Leeds hospital wards a clean bill of health after concerns were raised.

Inspectors carried out an unannounced visit to Leeds General Infirmary following a complaint about care and staffing.

They found all standards of care were being met at the hospital, which was ordered to improve care levels earlier this year after previous visits.

Hospital bosses took action and further checks over the following weeks found the problems had been resolved.

The latest visits by the Care Quality Commission (CQC) took place on October 3 and 4 on a neurosurgery ward and a day surgery and assessment area in response to concerns.

Inspectors said: “Most of the people we spoke with were positive about their care and about their experience during their time at the hospital.”

However on one of the wards patients and relatives said there were sometimes not enough staff and one said they had to ask for medication three times.

The inspectors also spoke to staff who told them patients received good, safe care and their essential needs were being met.

But most on the neurosurgery ward said they were said they were too busy to provide the ‘quality’ of care they would like to give.

Inspectors added that records showed there were times when staff were over-stretched as it was not always possible to find staff to cover additional shifts.

Overall the hospital was found to be meeting standards on quality of care and staff numbers.

A report to Leeds hospital directors said staff numbers did not fall below minimum requirements at any point.

Meanwhile, a similar visit by CQC inspectors to a Leeds mental health in-patient unit also found all standards were being met.

Inspectors visited the Becklin Centre, which is run by Leeds and York Partnership Trust, as part of its programme of routine reviews.

A spokesman for the trust said: “The review focused on five outcomes, the CQC talked with people using the service and members of staff and observed how people were being cared for and looked at records of people using the service. “They found the Becklin Centre to be compliant in all five outcomes with no areas of concern or improvement identified.”