The owners of Leeds businesses given low food hygiene ratings have been left dissatisfied by the Food Standards Agency inspection process.
Vegetarian restaurant Mango, in Wetherby, received a one-star certificate - meaning it requires major improvements - because an employee handbook was mislaid on the day of their most recent inspection in December. They had previously held a five-star rating, and have appealed the decision.
"It was down to poor management rather than hygiene - we couldn't produce the handbook on the day, it was just a coincidence. I feel it's unfair we've been dropped four stars rather than just one, so we've appealed and are waiting to hear back," said Upasana Dhiliwol, whose Alwoodley-based family run the business.
While Hyde Park's LS6 Cafe retained a one-star listing on the Food Standards Agency's website despite a change of ownership. It has now been given five stars following a fresh inspection on Monday February 13.
LS6 owner Yogesh Solanki has invested £100,000 in a renovation project at the cafe-bar, which has long been a popular student haunt.
A dentist by profession, he took over the business around a year ago and also runs a champagne bar in the city centre.
"It's got a rustic, shabby-chic style which we've kept, but we've brought it up to standard and there are lots of procedures in place now. We offer live music, a quiz night, yoga, cheese and wine tasting and a movie theatre, and we want to attract a diverse age group.
"I think the inspection process is fair - when I took it over, it didn't deserve more than one star, and I've gone above and beyond - with my dental background, I'm very thorough about hygiene. It is quite strict, and I know they sometimes focus on little things, but to get one star I think you have to be quite bad. The inspectors sometimes pick up on more minor things, but I think they've every right to do that."