THIS audio recording captures the moment a woman turned away from McDonald’s for being too drunk, dialed 999 and demanded a police officer.
The late-night phone call was made to West Yorkshire Police after the woman failed to get into the restaurant on Albion Street in Leeds.
The woman tells the operator: “I know it’s not really an emergency but I went to McDonald’s and they told me I’m too drunk to go in, I’ve had two drinks and I would like a police officer please.”
The bemused operator asks the woman: “This is McDonald’s who refused you entry, yeah?”
The woman oblivious to the stupidity of her demands, replies: “Yeah it’s McDonald’s opposite Tiger Tiger.”
Forced to shout over the woman’s babbling, the operator sternly tells her: “It’s their premises and it is their right to choose who comes in or not. It is not a matter for the police.”
The woman protests: “I’ve done nothing wrong.”
The operator replies: “I’m not saying you have but it is up to them who they let in and who they don’t.”
Continuing to argue her case the woman says: “But I have paid entry..... I know my mandatory rights.”
Cutting her off the operator tells her: “It is not an emergency call. We won’t be attending.”
A spokesman for West Yorkshire Police said: “As an emergency service we handle around 1,000 calls a day to the 999 emergency number and our operatives have to deal with each one accordingly and on the basis that it is a genuine emergency.
“Our call handlers devote the appropriate time needed to deal with each call dependent on the complexity of the issue, as our staff have to clarify the situation - if someone is blocking our lines with non-emergency matters, or worse still non-police matters, they are potentially slowing down our response time to genuine emergencies.
“Happily, our average response time for a 999 call is a matter of seconds, and yesterday for example was five seconds, with 97 per cent of calls to the 999 service answered within 10 seconds, but we need the public’s help in getting the best out of the service.
“I cannot stress enough that the 999 number is for emergency use only - where there is likely to be danger to life, use or immediate threat of violence, serious injury to a person and/or serious damage to property.
“It is definitely not for reporting a commercial premises refusing someone entry.”