YOU’VE heard of the wrong kind of snow causing headaches for travellers.
Well, here’s the improbable story of a business that has been almost crippled by the wrong kind of telegraph pole.
Keith Bradley, the director of Yorkshire Metal Roofing, which supplies roofing products as far afield as Truro and the Shetlands, says the saga has cost the company up to £30,000.
At the end of March, the company moved to a new base at South Milford and it placed orders for new phone lines at the site at Pointer Farm. Several companies already trade on the site, which is well served by telephone lines. Mr Bradley contacted BT, and he was told that there would be no problems providing telephone lines using the existing cabling, and an installation date of March 30 was offered.
Mr Bradley said: “The engineer from Open Reach duly arrived on the date and completed the wiring work inside our building.
“However, he advised us that some additional external cabling work was required, which could take up to 48 hours. ”
The staff at the new office arrived for work on April 4 and waited for the phones to start ringing.
Mr Bradley called BT to complain on April 6 . He told that it might be necessary to close the road next to his company, to allow new cabling to be installed on a telegraph pole.
A BT spokesman said: “We are very sorry for this delay in providing phone services.
“When an engineer attended to connect the line he established that additional overhead cabling was required. Unfortunately the pole was not suitable for the engineer to climb, so the only solution was to use a hoist.”
He said a survey was required due to the location of the pole and traffic management will be needed for work to take place.