Virgin to introduce free superfast WiFi and new services after keeping franchise

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Virgin Trains promised to increase capacity on the West Coast mainline after it secured a deal to continue running the franchise until March 2017.

The operator said there will be “significant improvements” for customers with the introduction of free superfast WiFi, more seats and new services.

Virgin Trains previously lost out to FirstGroup in the battle for a new 13-year West Coast franchise, but the process was scrapped by the Department for Transport due to errors in the bidding process. It resulted in a temporary deal allowing Virgin to run the West Coast service until November.

Virgin is paying £430​m to the Government over the course of the contact, which at £155.3 ​m a year is a 58​ per cent increase on the £98.1 ​m a year paid in the current short-term management contract.

The franchise serves more than 30 million passengers a year and covers areas including London, the West Midlands, Greater Manchester, Merseyside, Strathclyde and Lothian.

Virgin said 21 trains will have one of their first class carriages converted to standard class, resulting in a net increase of 2,100 seats per day.

It will also aim to start new direct services between Shrewsbury, Blackpool and London from December.

All 76 of its Pendolino and Super Voyager trains will be equipped with superfast WiFi.

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